FAQ
Frequently Asked Questions About ImportWorx
Answers to common questions about ImportWorx car detailing products, automotive apparel, shipping, sponsorships, and local pickup in Southern California.
About ImportWorx
What is ImportWorx?
ImportWorx is a Southern California–based automotive lifestyle brand offering premium car detailing products, automotive apparel, decals, and enthusiast merchandise. Our products are designed for car enthusiasts who want professional results at home.
Where is ImportWorx located?
ImportWorx operates out of Southern California, with fulfillment near Compton, CA. This allows for fast shipping and potential local pickup options.
Does ImportWorx sponsor builds or drivers?
Yes. We support the automotive community through our sponsorship program. Learn more or apply here: ImportWorx Sponsorship Program →
ImportWorx Products & How to Use Them
What products does ImportWorx sell?
We offer car wash soaps, ceramic shampoos, microfiber towels, foam cannons, wheel and tire cleaners, plus automotive apparel, stickers, flags, and lifestyle merchandise.
Are ImportWorx detailing products safe for all vehicles?
Yes. ImportWorx detailing products are safe for most vehicles including daily drivers, performance cars, imports, classics, and show cars when used as directed.
Are your products beginner-friendly?
Absolutely. Our detailing products are designed to be easy for beginners while still delivering results trusted by experienced detailers.
Car Detailing Questions
What is car detailing?
Car detailing is a deep cleaning and protection process that goes beyond a standard car wash. It includes paint care, wheel and tire cleaning, and interior treatment.
Learn more in our blog: Auto Detailing Articles →
How often should I detail my car?
Most vehicles benefit from detailing every 3–6 months, depending on driving habits, storage, and exposure to the elements.
Shipping & Orders
Do you ship across the United States?
Yes. ImportWorx ships nationwide. Shipping rates and delivery times are displayed during checkout.
Do you offer free shipping?
Free shipping promotions may be available during sales or on qualifying orders. Follow us on social media or check our homepage for current offers.
Where can I manage my order or account?
You can log in to your account here: My Account →
Returns & Customer Support
What is your return policy?
If you receive a damaged or incorrect item, please contact our customer support team as soon as possible so we can assist you.
Southern California Pickup & Community
Is local pickup available?
Local pickup may be available near Compton, California. Please contact us before placing your order to confirm availability.
Is ImportWorx involved in the SoCal car scene?
Yes. ImportWorx proudly supports Southern California car culture through events, media features, and community involvement.
Check out: Events • Media & Magazines • Auto Culture